Trwej.com is an Arab E-commerce platform, carefully created to fulfill the growing needs of users in the Middle East region.

Currently, Trwej.com is operating in Egypt, Saudi Arabia, United Arab Emirates.We strive to expand our services to cover all Arab countries soon

Trwej.com connects buyers and sellers very easily and quickly through our innovative website and applications, you will be able to create your own stores, display your handmade products completely free of charge, and receive your customers' requests for purchase via instant chat or phone call.

Sellers on Trwej.com can create their own stores and easily display their products for a wide variety of shoppers, who are looking for high quality brand new goods around their cities and countries.

Buyers can search and compare stores and products easily to choose what suits them, then communicate with the store owners by telephone or instant chat service to coordinate payment and shipping process to suit both parties, without any interference from Trwej.com, except in cases of reporting a content or action that violates the site's terms of use.

Yes, you can subscribe to Trwej.com completely free, whether you are interested in selling or buying.

• Trwej.com includes several categories of main sections and subsections for product display.
• Trwej.com offers a unique experience for shoppers to easily get their needs from one place and compare a wide variety of Brands and high quality products.
• Trwej.com enables you to create your own store for free and start growing your business easily, whether you own a store with a known address on the ground, or run your own business online from home.
• You can display an unlimited number of products in your own store.
• Receive orders directly, quickly and securely from thousands of buyers visiting our website and mobile applications
• Trwej.com offers you a URL link for your Store, so you can easily add it to your other channels and invite your followers to visit it easily and quickly.
• Our marketing team helps you to successfully manage your business and give you the necessary advice and consulting to grow your business through our continuous support for store owners on Trwej.com.

There are no fees to create your store or display your products on Trwej.com, you can do that completely free of charge.

No, Trwej.com does not collect any commission on sales or purchases.

At present, our main priorities are to achieve profits for store owners on Trwej.com and help shoppers find what they need easily without paying any commissions. Later, we may plan to gain some of the needed profits to run, manage, and update our platforms, and keep the continuous support to our customers; by selling advertising space on our website and applications or offering paid solutions to vendors to promote their stores and products, help them marketing their businesses professionally through our various platforms.

• You can easily register an account on Trwej.com by clicking 'Log in' - in the upper right corner of any page on our website or clicking on the “My Account” icon in the taskbar on our mobile applications
• and then 'Register now', and complete the required account registration information such as : Your Name, phone number, then press “ Create Your Account”.
• The activation code will then be sent to you via registered phone, to confirm your ownership of the account.

You can easily open your own store on Trwej.com by clicking on “Create a Store” and filling in the information shown in the store registration form, store name, its picture or logo, email and phone number, country, city, address If you own a store with a known address, you can add it, so your nearby customers can easily visit you, the type of products you sell, the national ID or passport and a simplified description of your store.

No, you do not need that, you can use the same account to sell; by clicking on 'Create a Store' and completing your store information as described in the previous section.

By clicking 'Sign in' and insert your Phone Number and Password

If you forget your password, you can click 'Forgot Password?' In the Log in window. Then, enter your registered Phone Number, and an automatic message will be sent to you with password reset instructions.

• You can update your personal account information on Trwej.com at the following steps:
• Log in to your account
• Click on your account and select `Edit My Account Information`
• Make the edits you want.
• Click 'Update' to complete the process successfully

By following the steps outlined in the previous section, choose 'Seller Dashboard', make the edits you want to your personal data and store information, then press 'Update' to complete the process successfully.

• You can sell all new products that fall under the sections and subsections shown on our website provided they do not violate our Terms of Use or Privacy Policy
• You can check the available categories by clicking 'All Categories' on the website's homepage or clicking on the “Categories” icon in the taskbar on our smartphone applications.

No, you can not. Your products or items must be brand new only to be displayed on Trwej.com.

By presenting the basic information of the item in a short, accurate, clear and sincere manner such as its brand, price, functions, size, dimensions, weight and benefits of the item to the consumer.

• We recommend you to upload high quality images with 300 x 300 pixels resolution.
• It would be better to upload images with a white background.
• You should display images from more than one angle to illustrate the item in full and accurate

By accessing the Dashboard of your store and selecting My products from the sidebar menu. This will enable you to easily add and upload your items photos and information or edit them.

Trwej.com is available in Arabic and English.

With your store Dashboard and options to add your products, you can add the original price and discount price. The discount rate will automatically appear when your product is displayed and your product will appear in the Offers section of your store dashboard.

You can clarify the warranty for your product in the description notes as you add the product. You must clarify who is the warranty provider and for how long.

Customers will contact you by phone or chat service on Trwej website and applications.

From your store dashboard, you can see all insights, such as number of visitors, number of product views, which products are most viewed, and how many messages you received in a given period.

• You can purchase easily by browsing the sections of Trwej website and the stores of sellers. Choose the right product and see the specifications, price, image and compare with similar products that may exist in the same section or in other stores.
• When you select the product and make a purchase decision, you can easily communicate with the seller by clicking on the call icon or by pressing on Chat to talk to the seller via messages.
• You can then coordinate the payment and receipt method directly with the seller, while complying with the privacy policy and terms of use of Trwej.com.

We recommend reading the Safety Rules described in detail on our website by clicking here.

By clicking the Report icon next to the product image and completing the required data.

By filling out the Contact Us form in the Help Center and clarifying all the relevant information or sending an email to our customer support department at support@trwej.com.